Delivery information

Maple Flavour distributes these Quebec products throughout France and Europe.

Ps: delivery to the UK is currently suspended, from December 1stpending in connection with progress and decisions related to Brexit.

All orders placed to England will incur costs at the time of reimbursement of the order, or pending the evolution of the government with regard to delivery.

We offer our customers several delivery methods: home delivery, delivery to a relay point, or even delivery within 24 hours.

The different carriers available each have their advantages:

- Mondial Relay:

• It's the economical solution, delivery in 4 or 5 working days from 5.90 euros in France and Belgium. Available from 19,90 € TTC of purchases.
• A very large number of relay points: near your home, your workplace, your regular activities...
• Home delivery also available
• Reliable and efficient order tracking
• Wide opening hours of relay points: late evening and even on weekends
• Possibility to mandate a person
• Free delivery from 180 euros of purchase!

- GLS Flex Delivery:

• It's the efficient solution, delivery within 48 hours working days in France
• Delivery in 4 or 5 days in Europe
• Home delivery: avoid traveling to savor our products
• Reliable and efficient order tracking
• Strengthened security: distribution of the package is done against signature
• We take part of the shipping costs for all your orders in order to reduce the cost for our customers

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Maple Flavour is not responsible for the transportation and cannot be responsible for the delivery times of the carriers in question.

However, we undertake to intervene in the event of a problem, deadlines not respected ... and to initiate a complaint with the carrier concerned.

The satisfaction of our customers is our priority as much for the quality of our products as for our general service.

For any questions or additional information, we invite you to contact customer service open Monday to Friday from 9:00 a.m. to 6:00 p.m.