Delivery information

Saveurs à l'érable distributes these Canadian products, mainly from Quebec, throughout France and Europe.

We offer our customers several delivery options: home delivery, delivery to a relay point, or pick-up at our point of sale. 

- 100% free pick up at our point of sale by appointment:

You can opt to collect your order directly from our sales outlet in Sète (34200), in the Herault department. If you're in the area or just passing through, you won't have to pay transport costs, and you'll have the chance to see the products for yourself ! 

The different carriers available each have their own advantages: 

- Mondial Relay:

  • It's the economical solution, delivery in 4 or 5 working days from 5.90 euros in France and Belgium. Lead times may be extended over the holiday period or in extreme weather conditions.
  • A very large number of relay points: near your home, your workplace, your regular activities...
  • Home delivery also available
  • Reliable and efficient order tracking
  • Wide opening hours of relay points: late evening and even on weekends
  • Possibility to mandate a person
  • Free delivery from 100 euros of purchase!

- GLS Flex Delivery:

  • It's the efficient solution, delivery within 48 hours working days in France (excluding weekends and public holidays)
  • Delivery in 4 or 5 days in Europe
  • Home delivery: avoid traveling to savor our products
  • Reliable and efficient order tracking
  • Strengthened security: distribution of the package is done against signature
  • We take part of the shipping costs for all your orders in order to reduce the cost for our customers

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Saveurs à l'érable is not responsible for the transportation and cannot be responsible for the delivery times of the carriers in question.

However, we undertake to intervene in the event of a problem, deadlines not respected ... and to initiate a complaint with the carrier concerned.

The satisfaction of our customers is our priority as much for the quality of our products as for our general service.

For any questions or additional information, we invite you to contact customer service open Monday to Friday from 10AM to 5PM.